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How Organizational Development Drives Strategic Performance

Companies that fail to recognize the link between organizational development and strategic performance can become misaligned. Using scientific studies and inquiries enables companies to discover ways to best manage systemic changes throughout the organization.

Gina Romero Hernandez, VP and Chief Learning Officer at Montefiore Health System, hosted a recent presentation on Quartz Network discussing her insights on organizational development. 

Strengthen Relationships with Organizational Aligmnent

“The first imperative is building effective partnerships,” explains Romero Hernandez. “Developing and maintaining lasting relationships throughout the organization.”  

Romero Hernandez knows this first-hand. She spent 15 years working in Corporate America prior to joining Montefiore, where she has spent the last decade serving large nonprofits within the medical healthcare industry. 

In her work for Montefiore, one of the top hospitals in New York City, and one of the state’s 50 largest employers, she has seen how adaptability can affect large organizations.

Organizational development aligns organizational strategy with people’s capability and culture in real-time.

Gina Romero Hernandez, VP and Chief Learning Officer at Montefiore Health System

Between the ever-changing nature of healthcare and advent of a global pandemic, a strong, yet malleable, organizational development strategy is imperative to adapt to unforeseen challenges. 

Montefiore Puts People First

But organizational development is more than adapting to change within your industry. “Organizational development aligns organizational strategy with people’s capability and culture in real-time” explains Romero Hernandez.

Montefiore Health System applied this thinking in their support for the LGBTQ community. In fact, Montefiore has been designated as an LGBTQ healthcare equality leader for multiple years for their work within the community.

“We took the lead on ensuring that our internal climate and culture was supportive of our external strategies on our ability to do more for our LGBTQ,” shares Romero Hernandez. 

“As one of our consultants has said…we focus on caring for each patient and associate with respect.”

Respond to Pressing Issues with Expertise

Montefiore also applied their organizational development to address the racism their Asian students faced during the pandemic. Romero Hernandez and her colleagues sprang into action, spoke to experts, and researched xenophobia to find a solution. They rolled out a program that armed their workforce with the tools and knowledge needed to tackle the issue. 

Watch the presentation, Organizational Development: A Key Driver to Strategic Performance, to learn more about how Montefiore Health System applied organizational development practices as a key pillar to success.