Operational & Business Transformation Summit | Autumn

Week commencing 4 November, 2024Online
Solutions, strategy & connection at the leading Operational & Business Transformation event for senior-level professionals.
Event Info

Join the Industry’s Most Trusted Summit

IMPACT is a peer-led leadership-focused event that is complimentary for qualified professionals. Discover strategies from field experts, research new solutions, and meet like-minded peers on your path to professional growth. Your invitation is waiting.

Network and learn from the peers driving innovation in Operational & Business Transformation

Liz Ferguson
Senior Director – Business Excellence
Rob Allen
Chief Executive Officer
Marc Rendel
Chief Information Officer
John Murphy
Head of Intelligent Automation
Amel Bounila
Head of Operational Excellence
Anthony Coyne
Head of Data Science
Tim Perkins
Head of Performance and Continuous Improvement
Shelley Davies
Director of Process Excellence and Automation
Anni Stores
Head of Business Change and Continuous Improvement
John Hogg
Director of Continuous Improvement
Neil Cavill
Head of Business Improvement
Mili Kacher
Vice President – Operations Europe

Insights, Solutions and Elevated Networking

We've connected thousands of peers across the industry. Meet with senior thought leaders at IMPACT, one of the industry's most exclusive summit series.

Reserved for executives and tailored to support your professional and departmental goals.


Watch 35+ presentations on demand and with lifetime access.
Monday, October 16

Liz FergusonSenior Director – Business ExcellenceCalyx
Liz Ferguson, Senior Director – Business Excellence, Calyx

Marc RendelChief Information OfficerPixum
Marc Rendel, Chief Information Officer, Pixum

Rob AllenChief Executive OfficerAligned Outcomes
Rob Allen, Chief Executive Officer, Aligned Outcomes
Tuesday, October 17

John MurphyHead of Intelligent AutomationGrant Thornton
John Murphy, Head of Intelligent Automation, Grant Thornton

Amel BounilaHead of Operational ExcellenceBooking.com
Amel Bounila, Head of Operational Excellence, Booking.com

Tim PerkinsHead of Performance and Continuous ImprovementAstraZeneca
Tim Perkins, Head of Performance and Continuous Improvement, AstraZeneca
Wednesday, October 18

Mili KacherVice President – Operations EuropeICONEX
Mili Kacher, Vice President – Operations Europe, ICONEX

Anthony CoyneHead of Data ScienceDepartment for International Trade
Anthony Coyne, Head of Data Science, Department for International Trade
Thursday, October 19

Shelley DaviesDirector of Process Excellence and AutomationBT
Shelley Davies, Director of Process Excellence and Automation, BT

Anni StoresHead of Business Change and Continuous ImprovementManchester Airport Group
Anni Stores, Head of Business Change and Continuous Improvement, Manchester Airport Group
Friday, October 20

John HoggDirector of Continuous ImprovementUniversity of Strathclyde Glasgow
John Hogg, Director of Continuous Improvement, University of Strathclyde Glasgow

Neil CavillHead of Business ImprovementARCO
Neil Cavill, Head of Business Improvement, ARCO


Experience the power of our in-person events from anywhere you are.
Inspiration at a time that suits you

Customise the ideal experience to fit your busy schedule and connect from the comfort of your own home or office.

All presentations are available to watch on-demand., and our dedicated Attendee Relations team will work around your agenda to schedule all meetings.

Earn Rewards

Since we can’t treat you to a renowned venue, luxury hotel or a delicious dining experience with an online event, we’ve designed a reward system worthy of your time.

All attendees who complete their meetings schedule will earn their choice of amazing rewards, including gift cards, Apple products, and charitable donations.

I think the exchange of ideas and ability to compare what I'm doing, vs how they are running their excellence programmes is hugely important."
Global Head of Lean Transformation, APM Teriminals
The administration of the event was absolutely first class. The lectures were high quality, showing us how our challenges can be tackled."
Senior Commercial Buyer, Venator

Meet our Solution Providers

We ‘re proud to work with the best in the business. By learning about your projects up front, we match you for One-on-One meetings with those best-suited to tackle the challenge. Sponsor here

Still have questions?

We've answered a few FAQs to get you started. But please don't hesitate to reach out with more.
Online Event

Wondering about something else?

For more information on QN our attendee relations team will be happy to assist you. You can reach them here.

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Operational & Business Transformation Summit | Autumn, UK
Week commencing 4 November, 2024 | Online