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Paras Sood
Director and Global Head of Strategic Procurement Transformation
Two ways to experience IMPACT,
In-Person or Virtual
In-Person
Twickenham Stadium,
London, England
23 - 25 April, 2023
Event Details
Virtual
BST Time Zone
8 - 12 May, 2023
Event Details
Join the UK & EMEA's most effective Operational and Business Improvement Summit
IMPACT provides senior operational and business improvement executives a platform to access the exact content, insight and solutions they need to drive their business forward.
1
Hear from Industry Experts
With over 25 captivating speakers on the agenda, learn from leaders driven to inspire.
Solve Your Top Challenges
Meet One2One with solution providers specifically qualified to meet your business needs.
Make Inspired Connections
Share strategic insight with 150+ Operational and Business Improvement leaders across industry.
It’s All Complimentary
Catering, accommodation and £150 travel reimbursement is covered by us.
Hear from Industry Experts
Learn from thought leaders paving the way in your industry, all from the comfort of your own home.
Solve Your Top Challenges
Meet One2One with solution providers specifically matched to your business needs.
Total Flexibility
Whether you’re at home or in the office, access sessions in real time or on-demand.
Register Now

Experience the Only Solutions-Based Event

Tell us the challenges you’re facing, and we’ll schedule meetings with the right solution providers to solve them. You leave with a plan and the tools you need to move your company forwards.

See How It Works
"The team at Quartz Network were a dream to work with - they were helpful, informative, and supportive about the type of content to create that would be appealing to the audience and how to format this. I really enjoyed taking part in this event and look forward to future opportunities."
Head of Business Change and Continuous Improvement,
MAG
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"The event was well set up with good communications and mostly seamless scheduling. It sounded a bit onerous at first but the 121s were engaging enough to not feel like too much of a burden"
Lean Academy Lead,
Transport for London
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"The overall event was well planned and ran very smoothly. "
Lean Manufacturing Manager,
Adder Technology Ltd

Hear From Today’s Most Influential Brands and Voices

Chris Emberton
Procure to Pay Director
Mili Mladenovic
Vice President of Operations
Angelo Dalporto
Director of Operations Supply Chain UK/ Ire and BeNelux
Oxana Chernaya
Head of Procurement
Kjetil Stigen
Head of Supply Chain Development
Paras Sood
Global Head, Enterprise Transformation Director and Strategy Advisor
Fabio Meyer
Former Chief Procurement Officer
Janaina Ruas
Europe Supply Chain & Infrastructure Manager
Tim Perkins
Head of Performance and Continuous Improvement
Patrick Apostolo
Corporate Operations Director
Marc Slegers
Head of Procurement
Juan Manuel Santiago
Chief Executive Officer, Mercedes Benz Logistics UK
Ben Sawyer
Head of Continuous Improvement
Paul Nestor
Global Head of Lean Transformation
Miguel Ezpeleta Puras
Head of Wind Operations
Liz Ferguson
Senior Director – Business Excellence
Prajnesh Karthic
Marketing Manager
Bruno Bianchi
Supply Chain Planning Manager
Chris Emberton
Procure to Pay Director
Nick Jenkinson
Chief Procurement Officer
Angelo Dalporto
Director of Operations Supply Chain UK/ Ire and BeNelux
Juan Manuel Santiago
Chief Executive Officer Mercedes-Benz Parts Logistics (UK)
Dean Fell
Head of Group Category Management
Kjetil Stigen
Vice President - Supply Chain Management
Mili Mladenovic
Vice President of Operations
Paras Sood
Global Head, Enterprise Transformation Director and Strategy Advisor
Fabio Meyer
Former Chief Procurement Officer
Flavio Pietrocola
Partner
Sarah Carpenter
Director of Corporate Responsibility
Arelette Halavage
Head of Delivery Excellence
Liz Ferguson
Senior Director – Business Excellence
Paul Nestor
Global Head of Lean Transformation
Patrick Apostolo
Corporate Operations Director
Tim Perkins
Head of Performance and Continuous Improvement
John Hogg
Director of Continuous Improvement

Enjoy the Perks of Exclusivity; Everything is on us

As an attendee you’ll receive:

  • One night complimentary accommodation
  • Catering and open bar
  • Travel reimbursement
  • Dedicated Attendee Relations Manager to tailor your experience

Get Rewarded

Since we can’t treat you to accommodation and delicious dining with a virtual event, we’ve designed a brilliant rewards system worthy of your time. Take all 6 solution provider meetings and earn your choice of amazing rewards, including JBL and Amazon products and charitable donations.

Register Now

A Tailored Agenda For You

Tune In on Your Time

Choose from 25 Speakers, 6 Networking Opportunities and More
It’s entirely up to you whether to catch the presentations as they come online or watch on-demand.
Sunday23 April
Monday24 April
Tuesday25 April
5:00 - 7:00pm
Welcome Reception and Registration
7:30 - 8:50am
Breakfast
8:00 - 9:00am
Keynote: Bridging the Gaps Between Enterprise Transformation and Procurement Transformation
  • What are some of the gaps between enterprise transformation and procurement and supply chain strategy?
  • How can procurement collaborate with other functions to drive agile transformation?
  • Can enterprise-wide procurement transformation happen without board-level support?

Speakers:

Paras Sood
Director and Global Head of Strategic Procurement Transformation
9:00 - 10:00am
Re-Designing a Resilient, Agile and Future-Proof Supply Chain
  • To what extent must flexibility be built into a supply chain strategy moving forward?
  • How can supply chains be transformed into holistic end-to-end ecosystems?
  • Understand how to improve your planning for supply chain growth in 2022
  • How can closer strategic alignment be built into your suppliers’ operations to help mitigate supply chain issues and create low-risk strategies?

Speakers:

Angelo Dalporto
Director of Operations Supply Chain UK/ Ire and BeNelux
Driving Sustainable Growth Through Transparency
• How and why is ‘honesty is the best policy’ the best way of operating?
• How can this drive customer satisfaction?
• How can failures build customer confidence?
• To what extent is the process the important factor, rather than the people?
• What are the practical takeaways that you can apply in your business?

Speakers:

Liz Ferguson
Senior Director – Business Excellence
10:00 - 11:00am
Boost Value by Building Contract Strategies With a Mix of Supplier Follow-Up and Commodity Analysis
Are you exposed to commodities? Many companies has been completely surprised by volatile and increasing commodity prices lately. Sever cost or lost profits. The presentation will give you insight of setting up and ensuring good strategies to handle supplier, contract and analysing commodity markets from a procurement perspective.

Speakers:

Kjetil Stigen
VP Supply Chain Management
Design Thinking for Problem Solving and Scaling Solutions
  • How can 4-day sprint workshops help understand business bottlenecks and problems?
  • What are the common issues when looking to improve the current ways of working?
  • Understand the benefit of storyboarding solutions and bringing in ideas from other businesses
  • How can design thinking be scaled and rolled out across multiple teams?

Speakers:

Paul Nestor
Global Head of Lean Transformation
11:00 - 12:00pm
Implementing a Revolutionary Procurement Transformation Programme
“Nothing is permanent except change”. Heraclitus coined this phrase over two millennia ago, showcases how transformation is vital and unavoidable. Coopservice has transformed their entire procurement process, from creating thousands of new workflows to doubling their procurement team and ensured change was at heart of their new ways of working.
In this case study, Fabio Meyer will explain Coopservice’s journey, explaining the processes in place before the change, the motivations for doing so, as well as what the wider benefits have been from this project. From the initial phase of consolidating their spend, to having complete oversight on purchases, the new function has allowed for Coopservice to manage their spend and the wider benefits are paramount.

Speakers:

Fabio Meyer
Former Chief Procurement Officer
Navigating the Journey Towards Excellence in a Complicated Environment: The Energy Transition
  • How has COVID and the energy crisis impacted day-to-day operations and how have they been rectified?
  • To what extent have new technologies also impacted this change and what have been the business implications?
  • How does cultural and OPEX changes ensure best-in class operations?

Speakers:

Miguel Ezpeleta Puras
Head of Wind Operations
12:00 - 1:00pm
Installing a Culture of Minimising Roadblocks and Improving Process Excellence
  • Can you standardise processes when varying jobs have differing needs?
  • How does a workforce’s mindset impact the end goal and its achievability?
  • What commons problems can be overcome when standardising processes?
  • How can you motivate staff to maintain and keep up with new processes over a long period of time?

Speakers:

Patrick Apostolo
Corporate Operations Director
1:00pm
Networking Lunch
2:00 - 3:00pm
Positioning Procurement to Lead the Global Economic Recovery
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  • How can procurement act as a driver for business growth post pandemic?
  • To what extent is procurement’s profile now increased to help improve business strategy?
  • Is collaboration the answer to streamline and improve efficiency?
  • What challenges are still being felt on account of COVID?
  • How has the industry been impacted by ‘the great resignation’ and what is being done to address this?

Speakers:

Chris Emberton
Procure to Pay Director
Steve Ede
Head of Procurement
The Operations Leader's Guide to Process Excellence

Mastering workflow automation and investing efforts in process orchestration will help operations leaders make an impact in workforce culture, hiring and retention, and also creates excellent customer experiences. In this session, Prajnesh from Qntrl will cover the following topics:

Key Takeaways:

  • What is process orchestration and how does it help today's operations teams
  • Best practices, checklists, and templates to implement modern work processes in your company within 100 days
  • A short introduction to Qntrl - the world's #1 workflow orchestration platform

Speakers:

Prajnesh Karthic
Marketing Manager
3:00 - 4:00pm
Understanding and Implementing a Supply Chain Transformation Programme
  • What challenges are putting pressure on supply chain processes currently and how can leaders tackle them?
  • How can supply chain move away from a siloed area of the business to a collaborative network?
  • Does this shift help streamline processes, reporting and help optimise the overall strategy?
  • Looking back: what were the long-term benefits of rolling out the transformation programme?

Speakers:

Juan Manuel Santiago
Chief Executive Officer, Mercedes Benz Logistics UK
4:00 - 5:00pm
What Impact With the Shift to Green Have to Supply Chains and Procurement Processes?
  • What upcoming issues connected to the move to Green, will impact supply chain and procurements processes across Europe?
  • How can the industry become more connected and work together on this topic?
  • What are the common problems when moving to green and how can they be overcome?

Speakers:

Marc Slegers
Head of Procurement
5:00 - 6:00pm
Strategies for Navigating Adversity
  • Developing a fixed strategy with flexible tactics
  • Tools for ensuring buy in, flexibility and agility
  • How to implement the 80/20 approach for success

Speakers:

Mili Mladenovic
Vice President of Operations
Operational Improvement at Speed: Leadership lessons from bomb disposal operations in Iraq and Afghanistan

Insurgents in Iraq and Afghanistan were excellent at iterative improvement. The British army had to iterate faster and better than they could – it was quite literally a matter of life and death. In this presentation, Ben discusses how to use the British Army leadership doctrine of ‘mission command’ to drive faster operational improvement through empowerment and a shared understanding of the situation and the mission. It is interesting to see the parallels between military leadership to modern business culture, namely empowerment and flexibility.

Speakers:

Ben Sawyer
Head of Performance and Continuous Improvement
6:00 - 9:00pm
Networking Dinner
Explore All Sessions
7:30 - 8:50am
Breakfast
8:00 - 8:50am
Keynote: The Importance of Collaboration to Drive Sustainable Procurement and Operations
  • Can common strategies be developed to help improve sustainable purchasing across different product categories?
  • What are the challenges often faced when implementing a more sustainable procurement process? What impact does this have to operating models?
  • What specific form of collaboration can help procurement teams and operation teams alike?

Speakers:

Oxana Chernaya
Head of Procurement
9:00 - 10:00am
OPEX in an Era of Disruption – Responding to Uncertainty With Agility and Endurance
  • How can a complex and regulated process be optimized at scale?
  • What structures and ways of working can allow rapid process improvement and lay the foundations for implementation?
  • The role of senior leadership in the journey from a functional-based to process-led organization
  • How can a new process be monitored and continuously bring in employees to empower them?

Speakers:

Tim Perkins
Head of Performance and Continuous Improvement
10:00 - 11:00am
Supply Chain Sustainability: Environmental and Social Approaches
  • The differences between environmental and social approaches to sustainability within supply chain
  • Why a bottom-up approach is necessary to achieve targets
  • How to build a framework that delivers great results
  • The importance of dashboards to give visibility across the supply chain team and beyond

Speakers:

Janaina Ruas
Europe Supply Chain & Infrastructure Manager
11:00 - 12:00pm
Forecasting and Maintaining an Improved Service Level and Customer Service
• How can stock optimisation improve business operations and wider CX?
• Moving beyond algorithms – how can human interpretation be built into supply chain forecasting effectively?
• Reverse logistics: how can this be used as an effective tool?
• How can a forecasting model be replicated in different regions?

Speakers:

Bruno Bianchi
Supply Chain Planning Manager
12:00 - 1:00pm
COMING SOON!
Monday8 May
Tuesday9 May
Wednesday10 May
Thursday11 May
Friday12 May
Balancing Planning (IBP) and Execution (ITP) in Rapidly Changing Socioeconomic
  • What are the common failure modes of implementing Integrated Business Planning (IBP)?
  • What are Integrated Tactical Planning (ITP)’s key processes?
  • How to manage disruptions in this rapidly changing world?

Speakers:

Flavio Pietrocola
Partner
The Challenges and Hidden Risks of Navigating Multi-Tiered Supply Chain

Supply chain sustainability: when manufacturers think about supply chain risk, the first thing that comes to mind is their direct suppliers. After all, it is a logical first step. But how deeply must you go into your supply chain to understand where your risk lies? A single product may have dozens of suppliers at every level contributing parts and materials. To comply with legal requirements, meet market expectations, and navigate geo-political sanctions, your due diligence must now extend beyond direct suppliers. Gaining visibility into a multi-tiered supply chain presents a number of challenges. If not handled correctly, lack of visibility can lead to market access loss, reputation damage and huge fines. During this session, Sarah Carpenter (Director of Corporate Responsibility at Assent, and co-author of the United Nations Global Compact report on multi-tiered supply chains) will discuss the challenges and hidden risks of navigating complex supply chains, and leading practice for achieving deep visibility.

Speakers:

Sarah Carpenter
Director of Corporate Responsibility,
Re-Designing a Resilient, Agile and Future-Proof Supply Chain
• To what extent must flexibility be built into a supply chain strategy moving forward?
• How can supply chains be transformed into holistic end-to-end ecosystems?
• Understand how to improve your planning for supply chain growth in 2022
• How can closer strategic alignment be built into your suppliers’ operations to help mitigate supply chain issues and create low-risk strategies?

Speakers:

Angelo Dalporto
Director of Operations Supply Chain UK/ Ire and BeNelux
Strategies for Navigating Adversity
• Developing a fixed strategy with flexible tactics
• Tools for ensuring buy in, flexibility and agility
• How to implement the 80/20 approach for success

Speakers:

Mili Mladenovic
Vice President of Operations
Positioning Procurement to Lead the Global Economic Recovery
• How can procurement act as a driver for business growth post pandemic?
• To what extent is procurement’s profile now increased to help improve business strategy?
• Is collaboration the answer to streamline and improve efficiency?
• What challenges are still being felt on account of COVID?
• How has the industry been impacted by ‘the great resignation’ and what is being done to address this?

Speakers:

Chris Emberton
Procure to Pay Director
Performing Supplier Risk Assessments in a Post-Pandemic Era
• Understand how best to analyse the security and compliance programmes of third parties
• How can organizations find hidden risks within third parties more effectively?
• How has managing contracts changed on account of COVID?
• Learn how to leverage technology to manage risk and protect your organisation

Speakers:

Nick Jenkinson
Chief Procurement Officer
Implementing Large-Scale HR Transformation Deployment
With GSK’s incoming ‘de-merger’ taking place later in the year, significant business changes were deemed paramount in preparing for the transition. Most notably creating a new, standardised HR process and function – easier said than done as each business unit requires its own unique requirements and developments.
In this presentation, Arelette Halavage will explain GSKs recent transformation programme, from conception to its delivery, creating a completely automated and integrated HR system. From value stream mapping to process flows, the shift has completely re-written the old ways of working. The wider benefits of this change programme has been widespread and not only reduced cost but also starts to empower staff and improve talent retention.
Going further, GSK are starting to implement Lean and Agile ways of working on the new project, running two-week long sprints and continuously improving the project.

Speakers:

Arelette Halavage
Head of Delivery Excellence and Global HR Transformation Deployment
Supply Chain Risk: Pre and Post Pandemic Analysis
• Understand how best to analyse the security and compliance programmes of third parties
• How can organizations find hidden risks within third parties more effectively?
• How has managing contracts changed on account of COVID?
• Learn how to leverage technology to manage risk and protect your organisation

Speakers:

Dean Fell
Head of Group Category Management
Boost Value by Building Contract Strategies With a Mix of Supplier Follow-Up and Commodity Analysis
Are you exposed to commodities? Many companies has been completely surprised by volatile and increasing commodity prices lately. Sever cost or lost profits. The presentation will give you insight of setting up and ensuring good strategies to handle supplier, contract and analysing commodity markets from a procurement perspective.

Speakers:

Kjetil Stigen
Vice President Supply Chain Management
Driving Sustainable Growth Through Transparency
• How and why is ‘honesty is the best policy’ the best way of operating?
• How can this drive customer satisfaction?
• How can failures build customer confidence?
• To what extent is the process the important factor, rather than the people?
• What are the practical takeaways that you can apply in your business?

Speakers:

Liz Ferguson
Senior Director – Business Excellence
Understanding and Implementing a Supply Chain Transformation Programme
• What challenges are putting pressure on supply chain processes currently and how can leaders tackle them?
• How can supply chain move away from a siloed area of the business to a collaborative network?
• Does this shift help streamline processes, reporting and help optimise the overall strategy?

Speakers:

Juan Manuel Santiago
Chief Executive Officer Mercedes Benz Logistics, UK
Procurement Transformation Is Enterprise Transformation: Closing the Gaps Internally and Externally
• What are some of the gaps between enterprise transformation and procurement and supply chain strategy?
• How can procurement collaborate with other functions to drive agile transformation?
• Can enterprise-wide procurement transformation happen without board-level support?

Speakers:

Paras Sood
Director and Global Head of Strategic Procurement Transformation
Leading and Implementing a Revolutionary Procurement Transformation Programme
“Nothing is permanent except change”. Heraclitus coined this phrase over two millennia ago, showcases how transformation is vital and unavoidable. Coopservice has transformed their entire procurement process, from creating thousands of new workflows to doubling their procurement team and ensured change was at heart of their new ways of working.
In this case study, Fabio Meyer will explain Coopservice’s journey, explaining the processes in place before the change, the motivations for doing so, as well as what the wider benefits have been from this project. From the initial phase of consolidating their spend, to having complete oversight on purchases, the new function has allowed for Coopservice to manage their spend and the wider benefits are paramount.

Speakers:

Fabio Meyer
Former Chief Procurement Officer
Design Thinking for Problem Solving and Scaling Solutions
  • How can 4-day sprint workshops help understand business bottlenecks and problems?
  • What are the common issues when looking to improve the current ways of working?
  • Understand the benefit of storyboarding solutions and bringing in ideas from other businesses
  • How can design thinking be scaled and rolled out across multiple teams?

Speakers:

Paul Nestor
Global Head of Lean Transformation
Installing a Culture of Minimising Roadblocks and Improving Process Excellence
  • Can you standardise processes when varying jobs have differing needs?
  • How does a workforce’s mindset impact the end goal and its achievability?
  • What commons problems can be overcome when standardising processes?
  • How can you motivate staff to maintain and keep up with new processes over a long period of time?

Speakers:

Patrick Apostolo
Corporate Operations Director
OPEX in an Era of Disruption – Responding to Uncertainty With Agility and Endurance
  • How can a complex and regulated process be optimized at scale?
  • What structures and ways of working can allow rapid process improvement and lay the foundations for implementation?
  • The role of senior leadership in the journey from a functional-based to process-led organization
  • How can a new process be monitored and continuously bring in employees to empower them?

Speakers:

Tim Perkins
Head of Performance and Continuous Improvement
The Core Ingredients for Transformational Change: Culture, Empowerment and Leadership
  • How can you create an environment where OPEX and CI processes can flourish? What does this look like in reality?
  • Can large-scale transformation projects get in the way of OPEX and CI??
  • How behaviours and culture can impact on transformation change?

Speakers:

John Hogg
Director of Continuous Improvement

KEY THEMES

Operational Excellence

Leadership and Workforce Strategies

Continuous Improvement and Innovation

Business Transformation and BPM

Lean Six Sigma and New Ways of Working

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An Exclusive Community for Senior Executives

Connect with the thought leaders of your industry at six different networking events.

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We attract the best in the business. By learning about your projects, we match you for One2One meetings with those best-suited to tackle the challenge.
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Accommodation on Us

Enjoy one of rugby's most renowned stadiums, The Cabbage Patch, just a stone's throw from where you'll be staying. Take in the views of the pitch, or venture through the town and along the River Thames in your spare time.

Inspiration, in Your Own Time

Customise the ideal experience to fit your busy schedule and connect from the comfort of your own home or office. All presentations are available to watch long after the event has ended.
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Still Have Questions?

We've answered a few FAQs to get you started. But please don't hesitate to reach out with more.
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In-Person Event Questions

The cost of producing IMPACT is underwritten by our solution providers, who are more than willing to make the investment in such an exclusive audience. Your pass includes:

  • Dedicated Attendee Relations Manager and custom schedule
  • Access to speaker content
  • Face-to-face industry networking opportunities
  • One2One meetings with vetted solution providers, specifically matched to your business needs
  • One night accommodation, travel reimbursement, incredible catering throughout the event, and an open bar.

Based on the details of your registration, we carefully select only the most suitable solution providers for you to meet with. Each meeting is 30 minutes and focused on solving a specific priority you have listed.

We are looking for executives with genuine needs for new solutions and buying influence or authority. Invitations are extended to C-level executives, SVPs, VPs, Directors and Senior Managers within all Manufacturing functions.

There are many reasons to attend! For starters, IMPACT is the only event tailored to help you with your current challenges. You’ll learn from the experts and connect to the solutions you need. Your time is valuable, and sticking to your budget is more important than ever. IMPACT is designed to help you maximize your time and money for the best possible results.

Virtual Event Questions

IMPACT Virtual Summit is unique in its ability to connect you to qualified solution providers. They’re more than willing to underwrite the cost of your attendance in exchange for access to such an exclusive audience.

Your virtual pass includes:

  • All sessions and recordings
  • Six or eight One2One meetings with vetted solution providers, specifically matched to you
  • £200 or £300 in rewards upon completing all meetings

Based on the details of your registration, we carefully select solution providers for you to meet with. Each meeting is 30 minutes and focused on solving a specific priority you have listed. Once completed, you’re eligible to receive a rewards package. All meetings will take place on Zoom and we handle the logistics.

We are looking for executives with genuine needs for new solutions and buying influence or authority. Invitations are extended to C-level executives, SVPs, VPs, Directors and Senior Managers within all Manufacturing Functions.

Yes, but only for your One2One meetings, which are scheduled for a date and time you prefer. The presentations do not expire and will all be available on-demand to watch at your leisure—anytime, any place.

There are many reasons to attend! IMPACT Virtual Summit is the only online event customised to help you with your current challenges. You’ll learn from the industry and connect to the solutions you need. Your time is valuable, and sticking to your budget is more important than ever. IMPACT is designed to help you maximise your time and money for the best possible results.

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