CXIS, Inc.

Specialist U.S. P&C Outsourcer | Class of Business Expertise & Efficient Operations

Insurance should not be a commodity. Neither should the outsourcers that support the business. CXIS blends Specialist Class of Business expertise with U.S. based Operations Support for P&C Insurers, on their platforms, with people who’ve lived the business.

Address talent & operations challenges. Mitigate capacity and cost constraints, diversify operations risk, & free up resources for other work in a variable cost model.

CXIS has supported P&C Insurers across 35+ policy & claims platforms ranging from AS400s to modern Insurtech solutions. We’re actively customer-facing (e.g. live licensed phone interaction) in 50 U.S. states for P&C Insurers & have supported 30+ Lines of Business & Segments.

Our clients trust us, because we used to be them. CXIS is led by a team of former P&C Carrier Executives with nearly 100 years’ combined experience in Product, Underwriting, Service, Sales & Claims.

Products & Services

  • Underwriting (including client examples of Decision Authority)
  • Policy Administration
  • Licensed & Unlicensed Service
  • Licensed Sales
  • Contact Center Operations
  • Online Chat
  • Claims Support
  • Mail & Print Operations
  • “Actuarial” Customer Experience Data Model
  • Platform-agnostic
  • 100% On-shore
  • A-la-carte or Turn-key
  • Actively supporting entire operations and supplementary use-cases

Industries Served

  • 100% focus on P&C Insurance

Clients Include

  • Clients span 23 P&C Insurers across Carriers, MGAs & Agencies (primary focus on Carriers & MGAs)
  • Client profiles range $18 Billion DWP down to Insurtech startups in 50 states
  • Supported over 35 policy & claims platforms ranging from AS400s to modern Insurtech solutions
  • Supported 30+ Lines of Business & Segments
  • Actively customer-facing (e.g. live licensed phone interaction) in 50 U.S. states

Client Testimonials

“Our work with CXIS has resulted in more than a six point increase in policyholder retention.”

– Donegal Insurance Group

“Your team has been so flexible and super helpful. Thank you guys. Do they want jobs at GEICO?”​”

– GEICO (Corporate Headquarters)​

“When brokers are calling Customer Service, they love your staff (one broker said he gives you guys an 11 out of 10!). Everybody is friendly and looking to help so that is GREAT to hear. Compliments to your staff!”

– Interboro Insurance