Iris® Powered by Generali

At Iris Powered by Generali, it’s not really about us. It’s about how identity theft and cybercrime have become a reality for too many. It’s about making a person feel whole again, when despite their best efforts, they’ve still become a victim. It’s about understanding that many companies do what we do – just not like we do.

Iris is a B2B2C global identity and cyber protection company owned by the 190-year-old multinational insurance company, Generali, offering always-available identity resolution experts (yes, real people available 24/7/365) and tech-forward solutions that uncomplicate the protection process. We opened our first Washington, DC office in 1983 with a simple mission, bringing customers from distress to relief – anytime, anywhere – and went on to become one of the first identity theft resolution providers in the U.S. in 2003.

Today, understanding that victimization has no geographical boundaries, we’ve got a solution no matter what your customer’s coordinates are.

 

Products & Services

OnWatch®
People-first, technology-forward identity protection that puts your customers in control of their identity with one of the most comprehensive identity monitoring data sources via a user-friendly online portal.

Personal Cyber Protection
A suite of cyber protection services, including online data protection software, home internet restoration, and expert advice and guidance to help protect, detect, and resolve nearly every cyber threat or concern.

IDRiskIQ™
A brief assessment that evaluates your customers’ demographics, online behavioral attributes, and the devices they use to better assess their susceptibility to fraud.

Email Health Check
A dynamic tool that allows your customers the ability to see if their email address has been compromised in a data breach and provides specific steps to remedy the uncovered security issue.

Breach Catalog
An easy-to-use interactive tool that allows your customers the ability to search for known data breaches, opt-in for email notifications on future company-specific breaches, and receive identity protection tips and best practices to help minimize their risk of compromise.

ScamAssist®
A scam support service that takes solicitations your customer receives, performs expert research of the solicitation in question, and delivers a case-by-case assessment of the likelihood of it being a scam. All within 24 hours.

Beneficiary Companion™
A resource that provides full-service identity theft resolution assistance, as well as social media shut-down services, to help protect your customers’ deceased loved ones.

 

Industries Served

  • Insurance
  • Financial Institutions
  • Cybersecurity
  • Employee Benefits

Clients Include

  • GEICO
  • Nationwide
  • Mastercard
  • Avast
  • Symetra
  • Cigna

Client Testimonials

“I want to take some time and praise the work of the team that provides resolution services. I continue to be impressed every time we have one of our quarterly quality control calls. Iris brings top-notch support, and I look forward to expanding this type of quality resolution globally.”

 

– Iris® Powered by Generali Client

“In a partnership, you need to make sure all aspects of the relationship are aligned. The perfect partnership has a balance of values, culture, and goals. Legal Resources has found this type of true partnership with Iris Powered by Generali. We value not only the company Iris is, but also the standards of excellence in customer service they have. Iris has stayed true to their commitment of service and quality of products. We look forward to a long-term partnership and are excited about our future growth together.”

 

– Legal Resources