A Big-Picture Look at the Needs and Wants of Today’s Energy Consumers in the US and Canada

Patty Durand

President & CEO at Smart Energy Consumer Collaborative

Learning Objectives

Consumers are more ready than ever to engage in smart energy programs, as long as their most pressing needs and wants are adequately addressed by industry stakeholders. This session is designed to help industry stakeholders better understand today’s energy consumers – their perceptions, attitudes and needs – and develop programs and services to effectively meet these needs.