Building an Agile and Resilient Supply Chain

Susan Johnson

EVP - Global Connections & Supply Chain at AT&T

Learning Objectives

The COVID-19 pandemic abruptly sent the global economy into unprecedented turmoil which has posed many challenges to supply chains. Susan A. Johnson, Executive Vice President – Global Connections and Supply Chain at AT&T, explains how AT&T is navigating these challenges including the importance of:



  • Understanding the key drivers of the supply chain gaps and inflationary pressures

  • Increasing supply chain visibility and end-to-end intelligence

  • Optimizing distribution models to adapt to changing consumer preferences

  • Seizing this crisis as an opportunity to use supply chains as a strategic differentiator