Customer Experience: Service, Support, and Personalization
Many companies feel they are losing customers to the digital/ecomm space. The reason is often for convenience and price. But, what the digital space cannot implement and execute is the customer experience and service levels that many legacy businesses have been built on. How should companies use these competitive advantages to stay relevant in the digital revolution?
- Understanding marketing fundamentals is still key to being successful in customer understanding
- Digital marketing is a tool, not the foundation of marketing
- Customer experience and helping them solve problems is more important than digital access and data capturing
Q/N delivers the info you need, from the people that know Learn More
An elite group of your peers relay insight & experience in an ever-growing video library, helping you make better business decisions.
Executive-only events connect you to the people & solutions that simplify your path to success, learn why we’re the industry leader.
Coming Soon! We’ve made it quick & simple to connect with the best solutions on the market today. You’ll even get rewarded for it.