Dell & Digital Transformation

Travis Cain

Sr. Director Enterprise Architecture & Data Science Experience at Dell

Learning Objectives

Digital Transformation enables brand new forms of creativity and ingenuity. DX has also been bolstered with AI-ML and when deployed correctly it can enhance or even replace traditional methods of support. But is AI-ML a sure-fire way to achieve the latest in DX? What are some of the common misconceptions, and how has Dell learnt to embrace this change?