Did You Just Say NO to Me? Troubleshooting Challenges at the Bargaining Table

Ilyssa DeCasperis

Vice President of Human Resources at Parkview Community Hospital Medical Center

Learning Objectives

Tired of facing rejection in negotiations? Done with the old-fashioned adversarial union negotiations? This class is designed to help you get past “no” at the table and achieve and maintain the relationships necessary to come to a successful collective bargaining agreement. Participants will have the opportunity to learn from experiences and how to use strategies for resolving conflicts and building relationships away from the table. In the process, you'll learn how to sharpen your negotiating skills and improve your effectiveness. Don’t take NO for an answer.


Key Takeaways:



  • The value of developing "authentic" relationships--not just "professional" relationships without consequently appearing disingenuous

  • Recognizing the value of collaborative negotiations

  • Strategies for resolving conflicts at the bargaining table