Digitizing Procurement – Bringing Innovation via the Digital Lab and Design Thinking

John Thong

Director, Sourcing at T-Mobile

Learning Objectives

Present Procurement's Digital Journey

1. Established a Digital Lab to lead the journey:

2. Demo a Digital Assistant (named "Bailey") that is in development
stage. Bailey is similar to an Alexa/Siri where a person can chat and ask
Bailey to go and "fetch" data like spend data.

3. Design Thinking is the creative problem-solving approach that helps you uncover needs,
generate ideas and innovate.

Key Takeaways:

  • Innovation - Show an example of the Digital Art of the possible via a demo of Bailey the Digital Assistant

  • Design Thinking - Learn a practical approach to executing Design Thinking workshops