Empowering a Post-Covid Workforce Stemming from Great Leadership

Vikki Williams

Director, Change & Continuous Improvement at Nationwide Building Society

Learning Objectives

Key Takeaways:

  • How can cross-functional teams become more empowered and agile?

  • To what extent can a team’s skills and behaviours be put at the heart of decision making? 

  • Pushing accountability to smaller, hyper collaborative teams: lessons in delivery 

  • How can new technology help support new ways of working?