Everything’s Changed: How Do I Know What To Do When I Don’t Know What To Do?

Mansoor Khaleeluddin

Vice President at Courtroom Sciences, Inc.

Learning Objectives

The COVID-19 pandemic has upended so many aspects of our lives: work, family, school, shopping, travel; it’s almost hard to fathom how much has changed and how much it has changed. But even in this sea of uncertainty, there are insights we can glean and actions we can take to resist the inertia and move forward. This presentation takes a practical look at leading teams to adapt to ambiguity around business activities – both internal and external - based on information that is actionable to ensure we are making progress, even if we aren’t sure what the final destination looks like.


Key Takeaways:



  • Addressing and answering the unknown

  • Practical approaches for gaining insights into what your employees and clients are thinking

  • Applying insights into a revised way of operating