How to Achieve True Innovation at Scale

Steve Suarez

Global Head of Innovation, Global Functions at HSBC

Learning Objectives

HSBC's Steve Suarez will answer:



  • Many commentators have suggested that innovating in legacy companies, especially in financial services, is too difficult. How do you respond to that?

  • You kicked off an innovation programme around 4 years ago. What challenges did you face and how did you overcome them?

  • What have been the key success factors as the programme has matured over the years?

  • What case studies can you share?

  • How can businesses, especially large multi-national organisations like HSBC, create a “culture of innovation”?

  • What does that look like in practise?

  • The concept of “ownership” comes up a lot when we discuss innovation – how crucial is that for success?