2020 Lessons for the Future of Work

Jennifer Christie

Chief Human Resources Officer at Twitter

Learning Objectives

Prior to Covid-19, decentralization, and supporting a distributed workforce was a path Twitter was already on. Since 2018, the company has been working to be more distributed, more global, and operate more effectively with flexibility, optionality, and to allow people to work from where they want to live. This uniquely positioned Twitter to respond quickly to Covid-19 and transition Tweeps to remote work. In May, Twitter made headlines by announcing employees could “work from home forever” with the full support of the company. Join Jennifer Christie, Twitter’s CHRO in a talk about the thinking behind the company’s distributed work strategy, how this enables a more diverse and inclusive culture, and how Twitter has preserved its unique company culture while envisioning the future of work.


Key Takeaways:



  • The role of HR in preparing their companies for the future

  • How disruption can be used as a key driver of change

  • Culture is always at the center of transformation