Impact! Creating the L&D Playbook for the Digital Age

Brandon Carson

Director of Learning at Delta Air Lines

Learning Objectives

The digital age has created a massive increase in the speed and complexity of business, fundamentally disrupting the workplace. As new technology is integrated, workers at all levels need to re-skill and navigate more complex systems and processes. The corporate learning function is in a unique position to lead the transformation required in workplace learning, but first, it must transform how it operates. In this session, Brandon walks through a new playbook for L&D in the digital age.


Key Takeaways:



  • Learn about the three forces of change that are transforming training

  • Take away practical ideas for how to formulate a new playbook for L&D

  • Gain a deeper understanding of how new technologies are altering the learning landscape for today’s (and tomorrow’s) worker