Instilling an Improvement Mindset During an Era of Disruption

Ioana Hera

Head of Improvement at Rolls-Royce

Learning Objectives

Lean improvement and crisis management do not go well together. In a climate of uncertainty, when cost reduction is a necessity sometimes fulfilled by reductions in workforce, how can we engage and motivate our people to think lean and improve their processes?

Key Takeaways:

  • Improvement and disruption are not mutually exclusive - in fact, disruption can help if managed appropriately

  • Inspire people to keep going

  • lead them through the change, know when to push boundaries and when to step back

  • Coach towards the end goal - this is a journey!