Organizations That Get It! Using Strategic Talent Development Practices That Get Results and Add Value

Richard Fletcher

Director of Training at Krystal Restaurants LLC

Learning Objectives

This presentation is for talent development professionals who want to add value to their organization. You will learn how The Association for Talent Development (ATD) measures success with today’s talent development efforts. What are the BEST organizations doing? What is expected of you as a talent development professional? How did one organization meet the challenge?


Key Takeaways:



  • The ATD BEST award: What is measured and what are the criteria to be best in class!

  • A detailed description of how Krystal Restaurants demonstrated enterprise-wide success as a result of employee talent development. What was their strategy? What exactly did they do differently? What innovative technologies did they use? And which business results did they impact?

  • Understand the criteria that ATD uses to measure the BEST training organizations that demonstrate enterprise-wide success as a result of employee talent development

  • Learn several actionable take-a-ways to implement immediately to move your talent development efforts into the “BEST” category

  • Plan for what will be different in a POST COIVD-19 world