Process-Based Approach to Problem Solving

Peter Fritsche

VP, Global Operations and Service at ACIST Medical

Learning Objectives

Most companies face many of the same challenges: human diversities, low employee engagement, ever-increasing customer expectations, relentless business pressures and unprecedented advances in technology. Peter will discuss how most companies approach problem solving and the unfortunate outcomes focusing on people followed by a process-based methodology that will deliver better results.

Key Takeaways:

  • The need to approach problems differently

  • Why most companies arrive at outcomes focusing on people

  • A process-based methodology for delivering better results