Rethinking Workplace Wellness in the Time of COVID

Suzan McDaniel

Principal, Human Resources at Rethinking Workplace Wellness in the Time of COVID

Learning Objectives

In March 2020, the need was greater than ever for Edward Jones to live its purpose and care for its clients and communities as well as its own people. In a matter of days, the firm made an unprecedented decision to safeguard their clients, colleagues, and communities by closing its branch offices to public access. The firm’s two-person branch teams were able to continue working using virtual tools to provide uninterrupted service for clients, but this required immediate and innovative action from Edward Jones to ensure the health and wellness of its associates. The firm announced several expansions to its already robust wellness program, removing barriers to care, the burden of costs, and bolstering a healthy and inclusive workplace. Suzan McDaniel will share actionable insights designed to



  • Best practices on how to fast-track the activation or expansion of an employee wellness program during crisis situations

  • Strategies to tailor support for current employees and new hires, offering resources and tools to help them succeed

  • How employers can create a space to discuss topics that are relevant and important to their employees, such as DE&I, mental wellness, and more