Supply Chain Talent: Get it Right or Nothing Else Matters

Shay Scott

Executive Director, Global Supply Chain Institute at University of Tennessee

Learning Objectives

Supply chains succeed or fail based upon their talent. The best strategy paired with innovative technology will melt in the hands of an incapable or unwilling organization. Yet, many supply chain organizations take an improvised approach to talent development and retention. Organizations are hesitant to invest in development or retention and often employ one-size-fits-all plans that work for no one. This session will dispel common myths that persist about talent development and offer a strategy for how to systematically approach human capital as the core enabler of supply chain management that it is. While much of this discussion is generalizable to any organization, the evolution of integrated supply chain management and its progression into a digitalized era make talent THE critical challenge for supply chain leaders.


Key Takeaways:



  • Identify and challenge the typical HR rules and norms that will atrophy a SCM organization

  • Start with the big picture. All too often, myopic perspective reigns in SCM talent development and retention