The Secrets of Successful Change Management

Edward Guest

Group Chief Financial Officer at The Secrets of Successful Change Management

Learning Objectives

"Tell me and I’ll forget; show me and I may remember; involve me and I’ll understand.” This Chinese proverb goes to the essence of what is required for successful change management. Those involved in experiencing the change need to believe and understand it. They need to feel the experience is of benefit to them. Therefore the importance of understanding the human impact of any change is crucial. It requires strong leadership; it requires impactful communication; it requires very careful planning and it requires supreme patience