The Surprising Reasons That Most “Customer-Centric” Businesses Fall Flat
Christine Rimer
Christine Rimer
Customer experience took the forefront for businesses in 2020. As COVID-19 has underscored the importance of gathering stakeholder insights, what steps are you taking to maintain a competitive advantage? Christine Rimer, VP of Customer Experience and Advocacy at SurveyMonkey, will show what success looks like for truly customer-centric businesses in 2021— from operationalizing insights and innovating for your customers to investing time and resources in the right places.
Q/N delivers the info you need, from the people that know Learn More
On Demand
Education
An elite group of your peers relay insight & experience in an ever-growing video library, helping you make better business decisions.
Events
Invitation-Only
Executive-only events connect you to the people & solutions that simplify your path to success, learn why we’re the industry leader.
Innovative
Solutions
Coming Soon! We’ve made it quick & simple to connect with the best solutions on the market today. You’ll even get rewarded for it.