Us v. Them: Breaking Down Barriers between HR and Operations

Albernie Ferguson

Vice President, Human Resources at Clipper Petroleum, Inc.

Learning Objectives

HR Professionals-- Have you ever found yourself frustrated with the team you support? Are you frustrated with why they do not deliver in the areas that are important to your department?

Operators-- Have you ever found yourself frustrated with your HR team? Are you frustrated with why don't they understand everything you have on your plate?

Most of the disagreements or challenges we face are a matter of misunderstanding. As HR professionals, we cannot afford to sit back and accept the status quo. We must get front and center with our teams, get in the trenches and start the necessary conversations to bridge the gaps. This presentation will hopefully challenge you to challenge the status quo in your department, whether you are in HR or Operations.

Key Takeaways:

  • Make time to get out of your comfort zone and ask open-ended questions with those you disagree
  • Get out from behind your desk and get in the trenches-- spend time with the front line teams that you support. Learn the role, work the role and understand the role
  • Follow up and follow through-- be sincere in your approach and do what you say you are going to do