User Experience in a Smart Home: Driving Reliability, Stability, and Trust

Guarav Hardikar

VP of Product at Brilliant Smart Home

Learning Objectives

Trust should be fundamental to your design thinking when building product. Think about building transparency, reliability, and accuracy into the features you build. In the smart home industry it comes down to a simple question - if you can't trust what you see in the app, what's the point of having a connected home?