What Steps Should Be Taken in Today’s New Norm of Digital Transformation

Eddie Smith

Director of Operations at Kuhn Krause Inc.

Learning Objectives

In today’s new normal of Digital Transformation, what are the steps that should be taken to ensure you are moving in the right direction and if your investments are paying dividends. You need to evaluate these investments, regain control of the implementation processes, ensure you are building the necessary business case and review the role of IT and how it fits with today’s environment.

Key Takeaways:

  • Understanding your roadmap for Digital Transformation investments and implementation

  • The process must change on how you evaluate your ROIs concerning CAPX send

  • What should IT's role be within the new process in order to be successful